Background and Situation:
- We worked at three site locations, each with multiple units (Hydro, CT, Geo)
- We found no formal work management process with large process variation
- Each site had customized the CMMS differently
- No scheduling meetings, high level of reactive work
Achievements:
- Simplification of process and system usage resulted in high level of user acceptance
- Worked with the software developer to design upgrade path ready customizations that significantly reduced the amount of computer time required for staff at all levels
- Manage internal and external CMMS developers to deliver full scope within budget
- Developed and refined simplified process manual and training documentation that has been successfully used for new hires
- 100% of staff trained at a level appropriate for their position
- Provided on boarding and coaching support for new management staff; leveraged the process and system to improve overall management skills of key staff members
Easy to Use Weekly Schedule Crew Load Gauges
