Background and Situation
- Middle Harbor Terminal (MHT) in Oakland California
- The Port of Oakland has an annual throughput of over 2.4M containers annually
- The M&RChassis Repair Shop employs approximately thirty mechanics, all part of a strong ILWU Union.
- Strained relations between Management and Union
- Steady drops in productivity contribute to increasing numbers of bad order chassis on terminal awaiting repairs
- Daily cost per bad order chassis estimated as $2.48