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Masters of Implementation © (952)882-8122
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4 Cs of Change Clarity A clear path of where we are going, how will we get there and what does it mean to each of us. Consensus An agreement on the best path to take forward. Does not require everyone to agree that this is the optimal approach, but the approach that has the best chance of success. Commitment The willingness to assign good personnel and the time and money required for the improvement effort. The ability to persevere through the inevitable resistance to change. Communication The skill to communicate to the entire workforce on how, when and why change is going to occur, combined with the ability to gain their input, ownership and buy-in. |
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